Extended returns


Extended returns option on most items!


You can now choose how long you will be able to return your item, and get a refund, after the normal delay* has expired. 


This service is not free (fees apply according to item's value) and all other conditions for returning an item must be met.

Extended returns do not apply to clothing, perfumes (+ EDT, cologne etc), cosmetics and toiletry products.


The available options are:

1) Extended return + 6 months 
2) Extended return + 1 year
3) Extended return + 3 years
4) Extended return + 5 years
5) Lifetime extended return.

UK customers who choose the lifetime option benefit from a total refund, should they decide to return their parcel.



Should customers return their item before the Extended Returns supplement delay starts (that is to say 30 days after the item has been received), then the Extended Return fee will automatically be refunded.


*Normal delay: buyers (you) have 30 days to cancel their order after receiving the parcel, and then 30 days to return their item(s) once the order has been cancelled.